Refund policy

Return & Exchange Policy

At the moment, we do not offer returns. However, we do provide exchanges for another product within 7 days of purchase, subject to the conditions below.

Exchange Policy

To be eligible for an exchange, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request an exchange, email us at shopwithsaja@gmail.com within 7 days of receiving your order. Please note that exchanges will need to be sent to the following address:
[INSERT RETURN ADDRESS]

Once your exchange is accepted, we’ll send you a shipping label and detailed instructions. Items sent without requesting an exchange first will not be accepted.

Damages and Issues

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately at shopwithsaja@gmail.com so we can make it right.

Non-Exchangeable Items

We do not accept exchanges on:

• Sale items

• Gift cards

If you have questions about a specific item, feel free to reach out.

Refunds

Refunds are currently not applicable unless your order arrives damaged or incorrect. If an exception is made, refunds will be processed within 10 business days of receiving and inspecting the returned item.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, contact us at shopwithsaja@gmail.com.